The Auto Care Association announced the recipients of its 2019 ACE Award.
The ACE (Auto Care Career and Education) Award annually recognizes industry companies that demonstrate a dedication to investing in the growth of their employees’ knowledge and skills through access to professional development and career opportunities. The 2019 ACE Award winners are:
Small company: Aspen Auto Clinic – Colorado Springs, Colo.
With 45 companies in five locations, education is part of Aspen Auto Clinic’s core value statement and DNA. They continually strive to add and update their education options and career paths for all employees. Aspen Auto Clinic was the first in the auto repair community of their size to create an ongoing sales training program with a dedicated instructor. Most recently, an online video training program has been implemented. Weekly management workshops are also implemented where, together as a group, managers work through the challenges they are facing. The results of the training and workshops have resulted in a $150 increase per repair order. Certification assistance and tuition reimbursement and assistance are also provided for employees.
Aspen Auto Clinic takes advantage of every training opportunity for their technicians: technical schools, vendor training such as WTI and CTI, online video training through AVI on-demand and in-house training. Every employee goes through a new hire orientation that discusses their history and values, thereby establishing lifelong learning as part of their culture.
Large company: Replacement Parts, Inc.
Throughout Replacement Parts, Inc.’s 100 years of business, the company has adapted, changed and grown to meet the challenges of the times. Serving the public as Crow-Burlingame and Parts Warehouse, Inc., one constant has always remained: the company’s dedication to education.
Hosting a business conference every three years that includes educational classes for employees, Replacement Parts, Inc. also provides external training opportunities. In addition, ASE certification and re-certification, Northwood University’s Leadership 2.0 courses and other programs such as Dale Carnegie, Franklin Covey and Pulaski Technical College’s Workforce are financially supported for employees. Not only does Crow-Burlingame work with external trainers and programs, but they also supplement those activities with a fulltime corporate training director, who leads a department with three other team members. The training department is dedicated to designing new training programs, improving existing ones and ensuring education remains a top priority in all company activities.
Replacement Parts, Inc. participates in the Aftermarket Auto Parts Alliance education and training opportunities, including their LMS entitled Alliance University, workshops at their bi-annual shareholder meetings and Sales & Marketing Forum, the Technician of the Year program and their scholarship program. To further the education of their employees, Replacement Parts, Inc. employs a Training Incentive Performance bonus program. Bonus structures take into account the number of training employees have completed and rewards them for their hard work and dedication to succeed.
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